Job Description

Salary: $83,000 - 123,000 per year Requirements:

• At least 3 years of relevant web development experience.
• Hands-on experience with HTML, JavaScript, PHP, and MySQL.
• Direct customer-facing support experience.
• Fluent written and spoken English, with the ability to communicate clearly with technical and nontechnical colleagues.
• Strong organization and follow-through, including responding to support team requests within the same business day.
• Ability to work with plain PHP and JavaScript without relying on a framework.
• Ability to manage competing priorities and work independently in an on-site environment.
• Preferred: Experience with ticketing or customer support platforms such as Zendesk, Freshdesk, or HubSpot.
• Preferred: Experience building and maintaining API integrations between business applications.
• Preferred: Automated testing experience with tools such as PHPUnit or JavaScript testing frameworks.
• Preferred: Responsible, regular use of AI-assisted coding tools such as Claude, Codex, or GitHub Copilot.
• Candidates are encouraged to include a GitHub profile, portfolio, or relevant code samples with their application.

• Build, enhance, and maintain internal tools and integrations for customer service operations.
• Work with customer support leaders to identify workflow challenges and recommend practical improvements.
• Evaluate and prioritize support team requests based on urgency and business impact.
• Maintain existing tools developed in PHP, JavaScript, and MySQL.
• Develop API integrations between ticketing, customer service, and other business systems.
• Write and maintain automated tests for new and existing tools.
• Troubleshoot defects, document solutions, and help ensure reliable day-to-day operation of internal applications.
• Communicate progress, tradeoffs, and technical recommendations clearly to nontechnical stakeholders.

• AI
• API
• Copilot
• GitHub
• HubSpot
• Support
• JavaScript
• MySQL
• PHP
• PHPUnit
• Web
• Zendesk

More:

We are WellnessSpace Brands, designing and manufacturing experiential wellness products that support physical recovery, relaxation, and mental well-being. Our portfolio includes HydroMassage, CryoLounge+, RelaxSpace, PolarWave, and RedZone Sauna, with products used in fitness clubs, universities, hospitality settings, corporate wellness programs, multifamily communities, chiropractic practices, spas, and homes. We are hiring a mid-level Web Developer to improve internal tools and integrations for our customer support team, working closely with support leaders to address operational needs. Success means delivering reliable tools, maintainable code, timely communication, and practical solutions grounded in customer service workflows. This is a full-time, on-site position at our Clearwater, Florida facility, involving focused development and regular collaboration with support leaders and other internal teams. Local candidates or those able to commute reliably to Clearwater are preferred.

last updated 41 week of 2026

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