Job Description

Job Responsibilities:

• Manage an inventory of property claims, evaluating coverage and assessing damages accurately.
• Develop and implement action plans based on the facts of loss, policy terms, best practices, regulatory requirements, and state laws.
• Conduct thorough investigations to confirm coverage and determine the extent of damages to indemnify policyholders.
• Assess policy coverage and communicate any issues to the insured; establish and recommend appropriate reserve levels for indemnity and expenses.
• Maintain accurate and timely documentation to ensure efficient claim resolution.
• Review estimates and supplements to negotiate and settle payments with insureds and vendors.
• Demonstrate strong empathy and deliver exceptional customer service throughout the claims process.
• Apply knowledge of insurance policies, Xactimate, and general claims handling procedures.

Skills:

• Manage an inventory of property claims, evaluating coverage and assessing damages accurately.
• Develop and implement action plans based on the facts of loss, policy terms, best practices, regulatory requirements, and state laws.
• Conduct thorough investigations to confirm coverage and determine the extent of damages to indemnify policyholders.
• Assess policy coverage and communicate any issues to the insured; establish and recommend appropriate reserve levels for indemnity and expenses.
• Maintain accurate and timely documentation to ensure efficient claim resolution.
• Review estimates and supplements to negotiate and settle payments with insureds and vendors.
• Demonstrate strong empathy and deliver exceptional customer service throughout the claims process.
• Apply knowledge of insurance policies, Xactimate, and general claims handling procedures. Work independently as a self-starter, showing adaptability and the ability to manage

Education/Experience:

• High school diploma or equivalent
• Minimum of 3 years of experience in property claims or related P&;C (Property and Casualty) insurance
• Active Adjuster’s License required in all applicable states

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