Job Description

Background Nash is a logistics AI company that moves real things in the real world. Our platform plans, dispatches and adjusts deliveries for brands like Walmart, 7-Eleven, Ahold Delhaize and Square, and every decision it makes ends with groceries, prescriptions or a dinner order arriving at someone's door. It already dispatches to drones and autonomous vehicles alongside human drivers, through partners like Flytrex and Autolane. Most AI stories play out on a screen. Ours plays out in stores, on streets and at front doors, which makes it more consequential, harder to explain, and a far better story when it's told well. We're backed by a16z, Y Combinator and OpenAI, and a new category is forming around what we do: autonomic logistics, meaning systems that plan, run and improve delivery operations continuously on their own. We're hiring our first Head of Corporate Communications to make sure Nash is the company telling that story. The Role You'll own how Nash is understood by everyone outside a sales conversation: press, analysts, our own team, our customers' executives and the wider market. You'll report to our Chief Growth Officer (Twilio, Plaid, Salesforce) and work closely with our CEO on his external voice, alongside a small, senior, fast-moving team. We're not looking for someone to write press releases on request. We want the person who gets the market to understand a category before it has a Magic Quadrant. What We're Looking For Editorial judgment. You know the difference between something we'd like to announce and something a reporter wants to write about, and you can find the second inside the first. Business fluency. You understand why a grocer buys from us and what a technical buyer pushes back on, because coverage only matters if it shapes the deals Sales is working next quarter. Composure. When AI makes a mistake in the physical world, someone's groceries arrive late, and that can become a story quickly.

When it does, you already have the plan, and the right people already know what to say. AI-native craft. You use Claude to read a reporter's last fifty bylines before you pitch them, to build monitoring that surfaces the three things that matter each morning, and to run a mock hostile interview with our CEO before a launch. Journalists spot AI-written copy instantly, so the research goes deep and what goes out sounds like a person wrote it. What You'll Do - Own Nash's corporate narrative across press, analysts, customers, partners and our own team, working alongside Product Marketing, which owns product positioning. - Build our media program across business, technology and trade press, including supply chain, retail, grocery and the growing autonomous delivery beat. - Build analyst relations from scratch, so autonomic logistics becomes a category analysts can describe accurately, with Nash as the reference point. - Prepare our CEO and senior leaders as spokespeople, each with a recognizable voice and a clear point of view. - Own internal communications, so the team hears important news from us before they read it anywhere else. - Turn customer wins into public proof, making sure every figure can survive a reporter asking how it was calculated. - Own issues and crisis management, along with speaking, awards and agency relationships. Requirements - 7+ years in communications, with in-house leadership at a high-growth B2B technology company, or senior agency experience and a real appetite to move in-house. - Has built or led an analyst relations program for a complex enterprise platform. - Real relationships with business, technology and trade press, and a track record of placing stories there. - Has prepared C-level executives as spokespeople. - Uses Claude (or an equivalent LLM) as a core part of how you research, prepare and work, well beyond copy editing. - Exceptional writing, strong opinions held loosely, and the discretion to hear everything first.

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